Currently none of the libraries examined include instruction on the use of the Internet in their user education programmes. For any public library to perform well and meet the needs of the users on this modern time, it is necessary for the public library to embrace the use of information and communication technology. •Identifying needs: –Understand as much as possible about the users, as well as theirwork and the context of their work. Image collections: librarians, users and their needs - Volume 7 Issue 2 - John Sutherland Skip to main content Accessibility help We use cookies to distinguish you from other users and to provide you with a better experience on our websites. User needs are requirements that add value to a product, service or environment for a user. using the library depends on users’ satisfaction with the available information resources and services rendered to them. This includes promoting the information literacy skills training considered vital across the library profession. December, 2008 Nina Shrestha Anticipating Library User Needs in 2030: Preparing for the Next Generation Library Lynn Silipigni Connaway, PhD Senior Research Scientist and Director of User Research OCLC Research. Whether discussing concerts, classes, and other events, book clubs and other social groups, or simply a forum where people could come and sit, talk, and read, quite a few people expressed their appreciation that libraries stand alone in many communities as a gathering place. And meet the expected demands of the users by developing new pedagogy designed to instruct students in library usage and provide them with successful exploration of library resources. At the same time, the number of library users who value the library as a place to simply sit and read, study or access media has increased a little. Majorities of Americans think local libraries serve the educational needs of their communities and families pretty well and library users often outpace others in learning activities. –System under development should support users in achieving theirgoals. 42% of recent library users have asked the librarian for help, down from 50% in 2012. The role of the library as a community gathering place was stressed repeatedly at focus group sessions. The role of ICT in the effective utilization of libraries has been stressed in literature, particularly in academic Library - Library - User services: The second of the two main functions of libraries is directed at actively exploiting the collection to satisfy the information needs of library users. The population for the study comprises all the registered users of the library. Library scholars have acknowledged that libraries need to address the ways that they market their services if they are to compete with the Internet and mitigate the risk of losing users. Adding an intelligent side to all applications at the library is a real opportunity to understand the patterns in user behavior and adapt to their needs. There It investigates what constitutes the information needs of the library users, what services and resources are available in the library to meet their needs, what are the characteristics of the library users and what challenges do they face in meeting their needs. As Mick Fortune mentions in our previous post, for many years libraries measured their success primarily by footfall and they only focused on that . Therefore, carrying out regular Although many of the libraries in antiquity were accessible to the literate public, this was almost certainly for reference only. The management staff of a library should be aware of the current needs of their users, which may vary from one library to another as well as from time to time. knowledge about the information needs of the user group to be served. Libraries can connect people to information and, more importantly, to other people”, whereas AI can’t. Meeting the Needs of Student Users in Academic Libraries surveys and evaluates the current practice of learning commons and research services within the academic library community in order to determine if these learning spaces are functioning as intended. I actually like the term ‘library user’ because it always reminds me of the fact that there are many other places where they can go for their information needs. But many do not know about key education services libraries provide In a nutshell, users’ satisfaction could be considered as the satisfaction users derive from the library by using the various types of information resources and services to fulfil their information needs for their various Capturing user needs is a process of engaging users to understand their problems, processes, goals and preferences. A fourth purpose of surveys is to gather demographic information about library users. Although many of the libraries in antiquity were accessible to the literate public, this was almost certainly for reference only. Library - Library - User services: The second of the two main functions of libraries is directed at actively exploiting the collection to satisfy the information needs of library users.

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